Privacy Policy

Effective Date: [Insert Date]

Privacy Policy for CAIG Online Earning

Welcome to CAIG Online Earning (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and share information about you when you use our mobile application (the “App”) and related services. By accessing or using the App, you agree to the terms of this Privacy Policy.

Information We Collect

We collect several types of information from and about users of our App, including:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, date of birth, and government-issued identification (as required for KYC compliance).
  • Account Information: This includes your username, password, investment preferences, risk tolerance, and investment goals.
  • Financial Information: This includes your bank account details, payment card information, and investment transaction history. Please note that we use secure third-party payment processors and do not directly store your complete payment card information.
  • Device Information: We collect information about the device you use to access the App, including the device type, operating system, unique device identifiers, IP address, and mobile network information.
  • Usage Information: We collect information about how you use the App, including the features you access, the content you view, the transactions you conduct, and the dates and times of your visits.
  • Location Information: With your consent, we may collect your device’s location information to provide location-based services. You can disable location services in your device settings.
  • Cookies and Similar Technologies: We use cookies, web beacons, and other similar technologies to collect information about your browsing activity on our App.

How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Improve Our Services: We use your information to operate, maintain, and improve the App and our services, including personalizing your experience, providing customer support, and developing new features.
  • To Process Transactions: We use your financial information to process your investment transactions and manage your account.
  • To Communicate with You: We use your contact information to send you important notifications, updates, and promotional materials about our services. You can opt out of receiving promotional emails at any time.
  • To Detect and Prevent Fraud: We use your information to detect and prevent fraudulent activity and other illegal activities.
  • To Comply with Legal Obligations: We use your information to comply with applicable laws and regulations, including Know Your Customer (KYC) and anti-money laundering (AML) requirements.
  • To Personalize Content and Advertising: We may use your information to personalize the content and advertising you see on the App and other platforms.
  • For Research and Analytics: We use your information for research and analytics purposes to understand how users interact with our App and to improve our services.

How We Share Your Information

We may share your information with the following parties:

  • Service Providers: We share your information with third-party service providers who help us operate the App and provide our services, such as payment processors, data analytics providers, and marketing agencies. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
  • Financial Institutions: We share your financial information with banks and other financial institutions to process your investment transactions.
  • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, such as a subpoena or court order.
  • Business Partners: We may share your information with our business partners to offer you products and services that may be of interest to you.
  • Affiliates: We may share your information with our affiliates for business purposes.
  • In Connection with a Business Transaction: We may share your information in connection with a merger, acquisition, or other business transaction.
  • With Your Consent: We may share your information with third parties with your consent.

Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing activity on our App. Cookies are small text files that are stored on your device when you visit a website or use an app. We use cookies for the following purposes:

  • To Authenticate Users: We use cookies to verify your identity and keep you logged in to the App.
  • To Remember Your Preferences: We use cookies to remember your preferences, such as your language settings and investment preferences.
  • To Analyze Usage: We use cookies to analyze how users interact with our App and to improve our services.
  • To Personalize Content and Advertising: We use cookies to personalize the content and advertising you see on the App and other platforms.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the App.

Your Rights

You have the following rights with respect to your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Rectification: You have the right to have your personal information corrected if it is inaccurate or incomplete.
  • Erasure: You have the right to have your personal information deleted in certain circumstances.
  • Restriction of Processing: You have the right to restrict the processing of your personal information in certain circumstances.
  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
  • Objection: You have the right to object to the processing of your personal information in certain circumstances.
  • Withdraw Consent: If you have provided consent to the processing of your personal information, you have the right to withdraw your consent at any time.

To exercise your rights, please contact us at [email protected].

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

  • Using encryption to protect your information during transmission.
  • Storing your information on secure servers.
  • Restricting access to your information to authorized personnel.
  • Regularly monitoring our systems for security vulnerabilities.

However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Data Retention

We retain your personal information for as long as necessary to provide you with our services, to comply with our legal obligations, to resolve disputes, and to enforce our agreements. We will securely delete or anonymize your personal information when it is no longer needed for these purposes.

Children’s Privacy

Our App is not intended for children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected].

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our App and update the “Effective Date” at the top of this Privacy Policy. Your continued use of the App after the posting of changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].